Privacy Policy

Privacy Policy

Introduction

Welcome to https://climate-cool-streets.buzzzoomer.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://climate-cool-streets.buzzzoomer.com
  • All applications and services provided by Climate Cool Streets
  • Any interactive features on our platforms where users can engage with our content or services

Please note that this policy does not extend to third-party websites, apps, or services accessible through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is relevant when:

  • You use any of our applications, sign up for an account, or access our services as an authorized user.
  • You visit our website, including any pages linked to this privacy statement.
  • You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information for different purposes, all of which are necessary to provide and improve our services. These include:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or investment portfolios shared for financial services or partnerships.
  • Purchase Information: Details about products or services you’ve bought from us, including order numbers, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or location data collected through mobile apps.
  • Location Data: Geographic coordinates or other information that allows us to pinpoint your physical location, often used for personalized content or services.
  • Feedback and Reviews: Comments, reviews, ratings, and suggestions you provide about our products or services.
  • Social Media Information: Data from social media platforms when users choose to log in via their social media accounts or share our content on these platforms.
  • Product Information: Details you provide while exploring or purchasing products on our site, such as product preferences, customization options, and reviews.

We collect this data through multiple channels: user input forms, account settings, online interactions, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary: These cookies are essential for the basic functions of our website, such as enabling secure log-in sessions and remembering user preferences.
  • Preference: Cookies in this category remember settings you’ve chosen, like language preference or content personalization.
  • Analytics: We use analytics cookies to gather insights about how users interact with our site, including metrics on page visits, click patterns, and referral sources.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their preferences.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by applicable laws. The retention periods vary depending on the type of data and the context of its collection:

  • Account information and transaction records are typically kept for 7 years after account closure.
  • Financial and payment data may be stored securely for up to 5 years following the last interaction.
  • Location data and log files may be retained for a shorter period, usually 12 months, for analytics purposes.

Once the retention period expires or when no longer required, we delete or anonymize the data to protect your privacy.

Security Measures

We take robust security measures to safeguard your personal data:

  • Implementing encryption protocols for data at rest and in transit, ensuring secure communication between your device and our servers.
  • Engaging reputable third-party processing partners who adhere to strict security standards to handle sensitive information on our behalf.
  • Regularly reviewing and updating our security practices to keep up with evolving industry best practices and regulatory requirements.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the information provided below, and we will take immediate steps to rectify the issue.

Your Data Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data in specific circumstances.
  • Portability: Receiving a copy of your data in a structured format, transferrable to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing or similar purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page regularly to stay informed about your data handling practices.

Contact Us

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us: